At Indie Culture, we are committed to delivering your purchased products in the finest condition, and on time.
To ensure a smooth Shipping & Delivery process:
- We begin order processing within 6 hours of Order Placement.
- Each item in our catalog is individually handcrafted by our artisans to provide you with your product.
- Every item goes through a series of quality control checks at various stages, from the leather to the finished product, to ensure you receive a premium quality piece.
- The ordered items will be packaged and shipped to you within 10-12 working days. Garments with additional washes and special finishes, as stated in their product descriptions, may require an additional 3 days to be delivered.
- We provide our customers with Free Shipping across all products, on no minimum purchase value.
- In the unfortunate event that the ordered items are lost or undelivered to you, we will reimburse you with a coupon for the bill amount, for your next purchase with Indie Culture.
Any queries you may have with regards to Shipping & Delivery can be addressed to: firstname.lastname@example.org